Cookie Policy
Effective Date: March 1, 2025
3.1 Introduction
Hedamo uses cookies and similar technologies to enhance your experience and improve our services. This policy explains our cookie practices.
3.2 Cookies We Use
Essential Cookies
Required for service functionality, security, and authentication. These cookies are necessary for the service to work and cannot be disabled.
Analytical Cookies
Help us understand usage patterns and improve performance. These cookies collect information about how you use our service to help us make improvements.
Functional Cookies
Remember your preferences such as language settings, dashboard configuration, and user interface customizations to enhance your experience.
Automation Enhancement Cookies
Improve system quality and personalization based on feature usage patterns.
Cookie Types and Purposes
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintain user session and authentication | Session (deleted when browser closes) |
| Persistent Cookies | Remember preferences and settings | Up to 12 months |
| Analytics Cookies | Track usage patterns and service performance | Up to 24 months |
| Security Cookies | Detect fraud and protect user accounts | Session or up to 6 months |
3.3 Your Choices
Managing Cookies:
You can manage cookies through your browser settings or service preferences. Essential cookies required for functionality cannot be disabled as they are necessary for the service to operate.
Browser Settings:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Service Preferences:
You can also manage certain cookie preferences directly within your Hedamo account settings under "Privacy & Cookies" section.
Important Notice:
Disabling certain cookies may affect service functionality and your user experience. Essential cookies cannot be disabled as they are required for security and core features.
3.4 Regulatory Compliance
We comply with cookie regulations including:
- GDPR (General Data Protection Regulation) - EU/EEA
- ePrivacy Directive - EU Cookie Law
- CCPA/CPRA - California Consumer Privacy Act
- PDPL - Saudi Arabia Personal Data Protection Law
- UAE Federal Decree-Law No. 45 - Data Protection Law
- POPIA - South Africa Protection of Personal Information Act
- Other applicable laws in regions where we operate
Third-Party Cookies
We may use third-party services that set cookies on our service:
- Google Analytics: For usage analytics and performance monitoring
- Google Cloud Platform: For infrastructure and security services
- Authentication Providers: For secure login and identity verification
These third parties have their own privacy and cookie policies, and we have no control over their cookies.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes via email or service notification. Your continued use of the service after changes indicates acceptance of the updated policy.
3.5 Contact
For questions about our cookie practices or to exercise your rights:
Email: privacy@hedamo.com
Corporate: corp@altibbe.com
Mailing Address:
Altibbe, Inc.
9100 Wilshire Blvd, Ste # 333, #189
Beverly Hills, California 90212 USA